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BulkSMS
Kiswahili

Send your first SMS

Choose who gets the message, write it, check the cost, and send.

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Before you start

You can send when three things are ready:

  • Your KYC is approved.
  • You have credits in your balance (see Buy credits).
  • You have a sender: your approved sender ID, or BULK SMS TZ until it is approved.

Send a message

  1. Open Send SMS in the menu.
  2. Under Sender, choose the name your customers will see.
  3. Under Recipients, add phone numbers: Type or paste (like 0712345678 or +255712345678, separated by commas or new lines), pick from your saved Contacts, or Upload file (CSV or Excel).
  4. Write your text in Message. To use each person's name, type {name} where it should appear. It is filled in from your contacts or your file.
  5. Check the counter under the box. It shows how many characters you used and how many credits the whole send will cost.
  6. Press the send button. The page tells you how many messages were accepted.
No ideas for the words? Use Generate a message to draft one, Improve to polish yours, or Translate to switch between Swahili and English. Always read the result before you send.

Good to know

  • Sending to more than 10,000 numbers at once takes a little longer. The page tells you it is processing and you can leave it.
  • Want the message to go out later? Turn on Schedule for later before you send. See Schedule a message.
  • Write numbers as 0712345678 or +255712345678. Spaces around a number are ignored.

If something goes wrong

ProblemWhat to do
“No approved sender IDs”Choose BULK SMS TZ, or request your own name in Sender IDs.
It says I do not have enough creditsBuy credits, or send to fewer people.
It says my KYC is not approvedFinish KYC. Sending opens as soon as it is approved.
Some numbers were not acceptedCheck them for a missing digit. Credits for numbers that fail are returned to you automatically.
Send failedRead the message on screen. It says what to fix. Then try again.

Open Send SMS

Need a hand?

Our team answers on working days, Monday to Saturday, 8:00 to 18:00 (East Africa Time).

Screens may look a little different on your phone or after we improve them. The steps stay the same.