The Messages page lists everything you sent: who it went to, the text, the time, the status and the delivery. Use the search box, the date filter and the two filters (All statuses, All deliveries) to find a person, a day or the messages that did not arrive.
Status: what we did with it
| Status | Meaning |
|---|---|
| Pending | We are still sending it. Check again in a moment. |
| Sent | We handed the message to the phone network. |
| Failed | The message was not accepted. The credit is returned to your balance. |
Delivery: did it reach the phone?
| Delivery | Meaning |
|---|---|
| Delivered | The phone network confirmed the message reached the phone. |
| Not delivered | The network reported it could not deliver it, for example a number that is no longer in use. |
| Waiting | Sent less than 3 hours ago and the network has not answered yet. Check again later. |
| No report | The network did not answer within 3 hours. Often the phone stayed switched off; it may still get the message when it comes back. |
For a message sent to many people, the Delivery column shows how many numbers are in each state. Open it with View detail to see every number, show only those Not delivered, or press Download CSV to get the full list in Excel.
See the details
Open a message with View detail to see its full text, how many parts it used, how many credits it cost, the time it was sent and, once delivered, the time it reached the phone.
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