Add contacts one by one
- Open Contacts in the menu and press Add contacts.
- Type the phone number. Name, email and birthday are optional, but a name lets you write personal messages.
- Save. The contact appears in your list.
Import a whole file
- Prepare a CSV or Excel file with a column called
phone. These columns are optional:name,emailanddate_of_birth(written as YYYY-MM-DD, for example 1990-04-27). - On the Contacts page press Import CSV / Excel and choose your file.
Use lists
- Press Create list to make a list such as “Parents Class 1” or “VIP customers”, then use Manage members or Add contacts to list to fill it.
- Contacts that are in no list appear as Uncategorized.
- On the Send page, choose All contacts, one list, or pick people one by one.
If something goes wrong
| Problem | What to do |
|---|---|
| Some rows were not imported | Those rows had no valid phone number. Fix the numbers in your file and import again. |
The {name} shows empty in my message | That contact has no name saved. Add the name, or write the message without {name}. |
Related guides
Need a hand?
Our team answers on working days, Monday to Saturday, 8:00 to 18:00 (East Africa Time).
Screens may look a little different on your phone or after we improve them. The steps stay the same.