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BulkSMS
Kiswahili

Save your customers as contacts

Keep numbers in one place, put them into lists, and send to a whole list in one go.

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Add contacts one by one

  1. Open Contacts in the menu and press Add contacts.
  2. Type the phone number. Name, email and birthday are optional, but a name lets you write personal messages.
  3. Save. The contact appears in your list.

Import a whole file

  1. Prepare a CSV or Excel file with a column called phone. These columns are optional: name, email and date_of_birth (written as YYYY-MM-DD, for example 1990-04-27).
  2. On the Contacts page press Import CSV / Excel and choose your file.

Use lists

  • Press Create list to make a list such as “Parents Class 1” or “VIP customers”, then use Manage members or Add contacts to list to fill it.
  • Contacts that are in no list appear as Uncategorized.
  • On the Send page, choose All contacts, one list, or pick people one by one.

If something goes wrong

ProblemWhat to do
Some rows were not importedThose rows had no valid phone number. Fix the numbers in your file and import again.
The {name} shows empty in my messageThat contact has no name saved. Add the name, or write the message without {name}.

Open Contacts

Need a hand?

Our team answers on working days, Monday to Saturday, 8:00 to 18:00 (East Africa Time).

Screens may look a little different on your phone or after we improve them. The steps stay the same.