Delete your account

You can delete your BulkSMS account and its data at any time. Here's how, and exactly what happens to your information.

Delete from the mobile app

Open the BulkSMS app and sign in.
Go to the More tab.
Tap Delete account.
Confirm with your password.

Delete from the website

Sign in at bulksms.oasistech.co.tz.
Open Settings.
Scroll to Delete account and follow the prompts.

What gets deleted

Your account closes immediately and you are signed out on every device. After a 30-day recovery period, the following is permanently erased:

Your name, phone number and email address
Contacts and contact lists
Message history and scheduled messages
Sender IDs and KYC verification documents
API keys, webhooks, and device or session records

What we keep, and why

Payment and invoice records are retained to meet tax and accounting obligations, with your personal details removed so the records can no longer identify you.

Unused SMS credits are forfeited when you delete your account and cannot be refunded. Use them, or contact us, before you delete.

Deleted by mistake? Contact us within 30 days and we can restore the account. After that, the data is gone permanently.

Need help, or can't sign in?

Email support@oasistech.co.tz from the email address or phone number on the account and ask us to delete it. We'll verify it's you and confirm once it's done.